Most importantly it is our clients who are our ultimate judging panel, and thankfully they frequently tell us that we are the best.
Westbound are not just a distinct, separate freight supplier to our customers. We assimilate with our clients, understanding fully their product, service and values, and thus effectively become the de facto freight division for each and every client’s business.
It was only in year 7 of business that the owners of Westbound decided to open it’s very own offices in Hong Kong & China, whereas most global freight companies rely on a strategic partner. Westbound are proud of the way we do business, how we treat our clients, staff and suppliers. We wanted the same throughout our client’s experience from start to finish so felt it was important to us, to have our input across the entire experience. This is a clear statement that, as one of the new generation of Freight Forwarders, we believe in embracing change for the future growth and development of our company, and as part of the larger freight industry as a whole. It is very rare, to find a company so fresh and confident, to expand its global presence into China and Hong Kong. Our self belief, and backing of customer satisfaction is the pure drive to enable us to grow.
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